yellowstardetailing@gmail.com 604-600-8466

Privacy Policy.

Short version: we use your details to arrange and deliver your car care, and nothing else. No selling data, no spam lists.

Last updated: September 23, 2026

Who We Are

Yellow Star is a mobile car wash and detailing business based in Delta, British Columbia, serving Surrey, Delta and New Westminster. Questions about this policy go to yellowstardetailing@gmail.com or 604-600-8466.

Information You Give Us

When you request an appointment or contact us, we receive what you type in: your name, phone number, email address, vehicle type, preferred date, and any notes about your car. If you message us on WhatsApp, we also see your WhatsApp profile name and number, as with any message you send.

How We Use It

  • To confirm, schedule and deliver your appointment, including calling or texting about arrival times.
  • To answer questions and send quotes you asked for.
  • To keep a basic job record (vehicle, service, date) so repeat visits go smoothly.

We do not sell, rent or trade your personal information, and we do not add you to marketing lists. If that ever changes, we will ask first.

We do not collect payment details through this website: as the booking page explains, you pay after the job, once you are happy with the finished car.

Information Collected Automatically

This website itself sets no tracking cookies and runs no analytics. Some embedded third-party content loads from outside servers and may log standard technical data (such as IP address and browser type) or set their own cookies under those providers' policies:

  • Bootstrap and Font Awesome files served from public content delivery networks (jsDelivr, cdnjs).
  • A Google Maps embed on the contact page, governed by Google's privacy policy.
  • Links out to Facebook, Instagram, YouTube and WhatsApp, whose own privacy policies apply once you click through to those services.
  • Google logos served from Wikimedia Commons in the testimonials section.

How Long We Keep Details

Appointment records are kept only as long as they are useful for serving you (for example, remembering your vehicle at the next visit). Ask us to delete your details at any time using the contact above, and we will remove them unless the law requires us to keep a specific record.

Keeping Details Safe

Booking and contact messages reach us by email and WhatsApp, and access is limited to the Yellow Star team.

Your Choices

  • You can request a copy of the personal details we hold about you.
  • You can ask us to correct or delete them.
  • You can decline to share details, though we may then be unable to confirm an appointment that needs a callback number.

Children

Our services are arranged by adults. We do not knowingly collect information from children under 13 through this website.

Changes to This Policy

If our practices change, we will update this page and revise the date above. Material changes will be explained here in plain language.

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